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Due to the pandemic, Active Foot Shoes has seen a longer delivery time for online purchases to arrive. We apologize for this issue.  Active Foot Shoes is currently working with all vendors and has been made aware that the vendors are  short staffed.  Due to the pandemic along with the holidays your order may take longer to arrive. We appreciate your patience  and will update any and all purchases once the vendors have notified Active Foot Shoes. 

Authorize Dealer of Orthofeet and Anodyne shoes. MEDICARE APPROVED. Ask for details.  Who’s Eligible for Medicare coverage of Diabetic Shoes and insoles?

Coverage is for anyone with Medicare Part B (or other qualified insurance) who has diabetes, has appropriate documentation from a qualified physician, and:

    Previous amputation of the foot, or part of either foot, or

    History of ulcers, or

    History of pre-ulcerative calluses, or

    Diabetic Neuropathy with evidence of Callus formation, or

    Foot deformity, or

    Poor blood circulation

Note: Medicare only covers diabetic shoes and inserts if the doctor is enrolled in Medicare. If not enrolled, Medicare won’t pay the claims submitted by them. Doctors and 

suppliers must meet guidelines to enroll and stay enrolled in Medicare. Consult a qualified Medicare provider for more details.

No returns on socks, hosiery, or therapeutic devices such as orthotics, metatarsal 

foot pads, bunion splints, shoe horns, etc. 14 business days for returns, shoes must be in good 

condition, no scuffs or marks, complete with box. Refunds will be returned as same payment type.  CLEARANCE PRODUCTS ARE FINAL, NO REFUNDS NO RETURNS NO 

EXCHANGES. 

ONLINE ORDERS: PLEASE ALLOW 7 to 10 BUSINESS DAYS FOR DELIVERY

Active Foot Shoes is happy to accommodate purchases through our lay-a-way plan on Regular or Sale priced items, No Clearance allowed.  Lay-a-way plans are for 30 days 

starting on the date of purchase.  We require a 20% deposit to be applied to the balance.  Deposit will become non-refundable if requesting a refund or if date is past 30 days.  

Any remaining refund amount of lay-a-way payments will be given as in-store credit only, which must be used within 1 year. No cash refunds. No exceptions will be made to the 

terms of this agreement.

The CUSTOMER hereby agrees to the terms of this layaway agreement effective at the time of purchase.

 Active Foot Shoes accepts all major credit and debit cards including FSA Debit Cards, APPLE PAY and GOOGLE PAY. PERSONAL CHECKS NOT ACCEPTED.

Thanks for shopping with us!